We have an opportunity for an Experienced Medical Receptionist to join our team at Ballarat Doctors. This is a BRAND NEW medical practice OPENING May 2021.

We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet!

Your responsibilities will include:

• Open and Close clinic as per set procedure
• Greet patients and other callers in a professional and courteous manner
• Make appointments for patients
• Ensure medical records are managed confidentially and efficiently
• Accurately process patient payments via cash, Eftpos, and direct bill transaction.
• Invoice Medicare, Private Health Funds, TAC, Workcover.
• Knowledge of the MBS schedule and correct billing procedures
• Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
• Attend to patient enquiries
• Check and handle internal emails.
• Fill in the roster when staff is away, on holidays and sick leave.
• Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
• Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
• At all times maintain confidentiality of patient personal and financial information.
• Complete recalls.
• Support the day to day operations of the medical centre.
• Exceptional customer service and teamwork skills.
• High level of computer literacy and IT knowledge.
• Experience using Medical Director and Pracsoft desirable.

In addition, the candidate must also provide the following;

• Current Police Check
• Current Working with Children clearance
• Current First Aid/CPR certificate

Selection Criteria:

• Demonstrated ability to work in a team
• Demonstrated strong organisational and problem solving skills
• Demonstrated ability to work in a fast paced environment, including multitasking
• Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
• Demonstrated commitment to quality patient service

If you would like to become part of a team that cares for every individual staff member and their self development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.

Remuneration will be negotiable based on experience.

Only short listed candidates will be contacted.

Job Types: Full-time, Part-time, Permanent

Salary: $24.00 – $30.00 per hour

Schedule:

• 8 hour shift

Supplementary Pay:

• Overtime pay
• Performance bonus

Experience:

• Medical Reception: 2 years (Required)

Work Eligibility:

• Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Job Duties:

• Greeting visitors
• Scheduling
• Correspondence
• Running errands
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls

COVID-19 Precaution(s):

• Remote interview process